Resetting your password
Please follow these steps to add a new password and regain access to your account:
To reset your password, simply click here and enter your email address.
You will receive an email with a special link to add a new password, as shown within the screenshot below.
Please click this link within 24 hours (highlighted below), otherwise it'll expire.
You will then be prompted to provide your new password.
![FAQ password reset](https://pp-ss-production.s3.ap-southeast-2.amazonaws.com/public/FAQ/FAQ-password-reset.jpg)
If you have any questions about resetting your password, please contact us.